Redefining Electrical Engineering Software

Omnichannel Redesign, Intuitive Interfaces, and Streamlined Training Drive 25% Efficiency Gains through Strategic Digital Twin CX Design

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Transforming Digital Learning

Driving Innovation in Higher Education through cross-functional expertise in service design, UI/UX development, and video production

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Empowering Healthcare CX

Multidisciplinary UX Leadership for Consumer, Patient, and Professional Engagement

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Lifecycle Marketing and Data-Driven Video Experiences

Led scalable UX/CX design across R&D, sales, and marketing, achieving a 50% increase in close rates and driving continuous growth through strategic UX and dynamic motion graphics

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About Me

”

I thrive in ambiguity and am medium-agnostic, combining technical, creative, and leadership expertise to align design strategies with business goals.

Nathan Illgen

CX Specialist and Principal UI/UX Consultant

CX Specialist &
Principal UI/UX Consultant

Selected Work

Protected: Electrical Engineering Software Design

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Partner

Rockwell Automation Inc.

Role

Principal UI/UX Consultant, Researcher – RAID (US)

Location

Remote, NA & AP

Year

2022 - Present

Contractor

Distill Product Development

Scope

Automated Electrical Engineering Software for Panel Building and Switchgear Manufacturing

Learn More Protected: Electrical Engineering Software Design

Protected: Transforming Digital Learning

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Client

Strategic Education Inc.

Role

Staff Designer

Location

Mpls, MN

Construction Time

24 months

Contractor

Robert Half

Scope

Service Design, UI/UX Development, and Video Production

Learn More Protected: Transforming Digital Learning

Protected: Lifecycle Marketing and Data-Driven Video Experiences

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Agency

J.D. Power (formerly Autodata Solutions)

Role

Interactive Designer

Location

Bloomington, MN

Duration

Six Years

Clients

Ford Motor Company, Chevrolet, Chrysler, and Epsilon Marketing

Scope

Interactive UX Design & Strategy

Learn More Protected: Lifecycle Marketing and Data-Driven Video Experiences

Protected: Empowering Healthcare CX

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Agency

Avalere Health

Role

Art Director

Location

Mpls, MN

Year

2018

Clients

Medtronic, Spok, Hill-Rom, Axogen, Rational Vaccines, Best Buy

Scope

Products, Technologies, and Services

Learn More Protected: Empowering Healthcare CX

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